How to resolve Exchange Server...

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How to resolve Exchange Server Error 0x80004005 Harrison Broad . 29th Apr 2016 . 1 Reply

Get rid of Exchange error 0x80004005 and recover your EDB files in three simple ways

Answers -

Reason behind generation of Exchange Server error “0x80004005”

  • Accidental deletion of log files which are under writing process
  • Failure in mounting database or mailbox database
  • Abrupt system shutdown affecting log files
  • Corruption of database due to logical or physical error

How to detect Exchange Server error “0x80004005”?

This error is generally received while mounting mailbox database or while mounting public folder database on Exchange Server.

Mailbox Database Error Exchange is unable to mount the database that you speciefied. Specied database:
d1cdba46-6f79-46f2-ba14-3ae2fa8aad43; Error code: MapiExceptionCallFailed:
Unable to mount database. (hr=0x80004005,ec=-2147467259

How to check and repair root cause of Exchange Server error “0x80004005”?

1.Run following command to repair the corrupted database:

Mailbox Database Error, Error: eseutil/p “C:Program FilesMicrosoftExchange
ServerV14MailboxMailbox DatabaseMailbox Database.edb”

2.If the issue still exists, then check Database Log files:
eseutil/ml”C:Program FilesMicrosoft Exchange
ServerV14MailboxMailbox DatabaseE00

A list of log files will appear after running the command. You will receive an error if they are in bad state. However if the log files do not show any sign of error, then you need to follow any of the three further mentioned methods to resolve this error.

A. Preparing AD:

  1. Get the Exchange Server CD run Setup AD command to prepare the Active Directory service for the corrupted Exchange Server. Running this command you will be able to restores Exchange Server configuration in Active Directories.
  2. Start the Exchange Server Help
  3. Go to the Contents tab and click Deployment
  4. Choose New Installation and then click Preparing to Deploy Exchange Server
  5. Select how to prepare active directory and domains


B. Addition to manage auditing and security log:

  1. Open domain controller and mention the account credentials
  2. Go to Start menu and choose Administrative tools
  3. Select and open Domain Controller Security Policy and click Settings MMC
  4. Open Local Policies and select User rights Assignment
  5. Select Manage auditing and security log form the right pane menu
  6. A new dialog box will appear. Select Add user or group and mention the required information, then click OK
  7. Close all the windows and open MS Exchange information store service to check the status of Exchange Server.


C. Using third party application:

Here we are explaining quick retrieval procedure of Exchange Server by utilizing Exchange Server recovery software, as this software has been considered as the most reliable and potential software by far. User can easily download its free version from the website directly and run its setup within seconds. Follow the below mentioned steps after installing the setup.

  1. Launch the software exe, a window will appear asking you to choose the source Exchange database
  2. Select STM or EDB files which you need to recover. You can either use the search option to find the required files if location is unknown or can use browse option in case the location is known. Then click Next and select Repair option
  3. The software will start repairing the files and within seconds, it will enlist all the files with their components in hierarchal order
  4. Select and preview the files for verification purpose
  5. Click Save button after getting satisfactory results
  6. Choose any of the enlisted formats to restore the files. You can also choose any cloud based destination to relocate the file

Out of the three-mentioned methods, third one is most reliable and quickest one to resolve the error. It completely depends on user to choose any of them, considering the situation and requirements and resources. See more info at:

colinen rich . 29th Apr 2016
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